King County Metro – Bus Service Survey

Fourteen transit agencies from around the world, including King County Metro, are conducting a customer survey at the same time. These agencies will compare the results of the surveys to learn from each other and work towards giving you even better transit service. King County Metro would like to hear your thoughts about the bus service King County Metro provides for you. For example, are the buses usually on time? Is it easy to get information about the bus services, is it convenient paying a fare? Are the buses clean, comfortable and well-driven? King County Metro is interested in your replies whether you use the buses frequently, occasionally, or even if you hardly ever use the bus service.

Your personal details and responses will remain confidential and will not be used for any other purpose.

Click the link below to take the survey. The survey is offered in English, Spanish and Chinese.