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We’re Hiring: Program Manager, Clean & Safe Programs

Job Title: Program Manager
SODO Business Improvement Area

Job Summary

The SODO Business Improvement Area (BIA), a nonprofit organization advocating for a safe, clean and moving SODO, seeks an energetic and detail-oriented individual to join the organization as the Program Manager for our Clean & Safe Outreach program. This is a new role for a growing organization to implement and oversee programs to improve the SODO Business District. We seek candidates who are pragmatic and collaborative, with strong customer service and relationship management skills. The Clean & Safe Program Manager will assist in the oversight and coordination of cleaning and safety programs in the area. This includes the oversight of contracts, customer service and relationship management in the district, and the planning of community safety and neighborhood beautification events.

Responsibilities and Duties

Assist and report to the Executive Director in the management of the SODO BIA Clean & Safe programs and projects
Establish and maintain relationships with business and property owners in the SODO area to provide customer service related to cleaning and safety, access to resources and information about the district and the organization
Assist, coach, and encourage local businesses on ways to improve safety and maintain cleanliness in the district, applying CPTED principles
Proactively identify issues within the district and coordinate resources to address the problems. This requires driving the SODO BIA outreach vehicle in the district
Coordinate and develop a variety of crime prevention, safety, and community relations events; assist with other events that promote the broader goals of the organization
Organize and attend monthly Clean & Safe committee meetings.
Attend other applicable neighborhood meetings to ensure engagement in the community
Prepare and distribute information and communications on cleaning and safety to the neighborhood, in coordination with SODO BIA communications plan
Update and maintain database of SODO BIA ratepayers for development of relationships and tracking key indicators of cleaning and safety “success” in the district
Special projects and other duties as assigned

Qualifications and Skills

Flexibility and a can-do attitude are important. As a small organization, all employees contribute to the overall success of the organization by pitching in where needed
Willingness and desire to engage with diverse individuals and groups including, SODO business and property owners, local law enforcement agencies, city departments, program contractors, homeless populations and social service organizations
Competency with Microsoft Office, Constituent Relationship Management technology, and mainstream social media platforms, (Facebook, Twitter, Instagram)
Strong verbal and written communication skills
Attention to detail, prioritization of tasks, time management and organizational skills
Excellent interpersonal, teamwork and diplomacy skills
Self-motivated, energetic learner with a good sense of humor, able to take both directions and initiative
Bachelor’s degree or equivalent experience desired; Master’s degree preferred
Familiarity with CPTED principles, or willingness to attend training within first 6 months of employment
Comfortable working outdoors in various conditions, walking for extended periods of time, as well as working indoors at a desk; Ability to lift 40 lbs
Must have valid driver’s license and good driving record to be insurable on company vehicle
Hours are generally 9:00 AM – 5:00 PM, though flexibility to attend meetings, events and oversee projects during the evening and/or weekends may be required

Job Type: Full-time

Location: Seattle, WA (98134)